Project Processes

All our projects follow a formal 5-phase process, the Lyquix Project Process. This structured approach ensures that every project is thoroughly planned, developed, and executed to meet our clients' objectives while maintaining the highest standards of quality. The process is designed to be flexible yet comprehensive, accommodating the unique needs of each project while ensuring consistency and clarity throughout.

Each phase serves a critical role, building on the previous one to ensure that the project progresses smoothly from conception to completion.

Discover

The Discover phase serves as the foundation of our project process, where we immerse ourselves in understanding the project's context. This phase is composed of several key activities:

• Information Gathering: We engage in thorough research, collecting data through questionnaires, surveys, stakeholder interviews, competitive analysis, and market research to understand the current landscape.
• Analysis: We analyze the gathered information to diagnose the current situation, identifying challenges and opportunities for improvement. This step is akin to diagnosing a patient, aiming to comprehend the root causes and impacts of the issues at hand.
• Defining Goals: We align our findings with the organization's objectives, ensuring that we understand not just the problems but also the desired outcomes.
• Scope Definition: For projects with an unclear scope, Discovery becomes a standalone service, allowing us to outline a detailed project scope. In projects with a clear scope, it acts as a checkpoint. It helps validate the initial scope or signals the need for scope adjustments.
• Planning: Based on our findings, we outline the specific services and general steps required to address the identified problems, tailoring a project plan that aligns with the organization's goals.

To cap the work performed during this phase, we prepare a Discovery Brief that summarizes our research, analysis, diagnosis, and the proposed scope. This brief acts as a roadmap, guiding the project forward in alignment with our client's vision and objectives.

Define

The Define phase is where the deliverables start to take shape, building on the insights and scope established during Discovery. In this phase, we begin to outline the rough structure of what will be delivered, ensuring that each component is thoughtfully planned and aligned with the client's vision and objectives.

Key Objectives:

• Shaping Deliverables: We define the key elements of the deliverables, outlining their structure, relationships, and any specific requirements. This is where the tangible outputs of the project start to take form.
• Alignment: We ensure that the emerging structure of the deliverables aligns with the client's goals, setting the stage for a cohesive and successful outcome.
• Preparation: By focusing on the deliverables, we create a clear and organized plan that will guide the Design and Develop phases, minimizing risks and ensuring that all components are integrated smoothly.
• Checkpoint: At the end of the Define phase, we encounter an important checkpoint to validate the general approach and proposed solutions before proceeding to the Design phase.

In the Define phase, we lay out the initial structure of the deliverables, providing a clear and aligned foundation that will guide the project towards successful execution.

Design

The Design phase is where we take the rough structures and outlines from the Define phase, fill in the gaps, and refine them into detailed and complete designs. This phase focuses on finalizing the plans for each deliverable, ensuring that all aspects are carefully thought through and ready for development.

Key Objectives:

• Finalizing Designs: We build upon the blueprints established during Define, completing the detailed design work for each deliverable. This includes visual elements, systems, content structures, and any other components necessary for the project.
• Detailing and Specification: Every aspect of the deliverables is carefully detailed, ensuring that all components are fully defined and aligned with the project's goals. This is the phase where the specifications of all deliverables are completed, setting the stage for successful execution in the Develop phase.
• Preparation for Development: We ensure that the designs are comprehensive and ready for the next phase. This involves checking that all elements are cohesive, that there are no gaps, and that everything is aligned with the client's vision.
• Checkpoint: At the Design phase, it will be completely clear how the deliverables will look and function. This serves as a checkpoint in the process before we start producing the deliverables in the next phase.

The Design phase is about completing the detailed designs for each deliverable, ensuring that all elements are ready to be built in the Develop phase. It serves as the final step before the project moves into implementation.

Develop

The Develop phase is where we transform the finalized designs into fully functional deliverables. This phase focuses on building, testing, and refining each component to ensure that the final product meets our quality standards and the client's expectations.

Key Activities:

• Building and Development: We take the detailed plans from the Design phase and begin the actual creation of the deliverables.
• Integration: We ensure that all components are integrated seamlessly, both within the project and with external systems. This includes connecting the various parts of the deliverables so they function together as a cohesive whole, as well as integrating with third-party services, and existing systems.
• Migrations: If the project involves importing data from existing systems, we handle the migration process, ensuring that all data is accurately transferred and integrated into the new system.
• Final Adjustments: As the deliverables come to life, there may be adjustments and changes based on practical realities or client feedback. We refine and tweak the deliverables to better meet the project objectives and client needs.
• Quality Assurance: Throughout this phase, we perform thorough testing to identify and resolve any issues, ensuring that the final product is of the highest quality and ready for deployment.

The Develop phase is all about execution—turning designs into reality and making sure that every aspect functions as intended. It's a dynamic phase where we not only build but also adapt and refine, ensuring that the end product is both functional and aligned with the client's vision.

Deliver

The Deliver phase is where we hand over the completed project to the client, ensuring it's fully operational, meets all the agreed-upon specifications, and is ready for use or launch. This phase focuses on final checks, client training, and the official closure of the project.

Key Activities:

• Final Product Delivery: We provide the client with a fully functional, high-quality product that meets all the requirements and aligns with the approved designs.
• Client Training and Handover: We equip the client with all the necessary training to operate and maintain the delivered product. This includes transferring documentation, archives, credentials, files, and any other resources needed for ongoing use.
• Launch Management: When applicable, we manage the launch process, ensuring a seamless transition from previous systems to the new solution. This includes setting up and initiating any monitoring and analytics systems to track performance from day one.
• Project Closure: While the delivery of the product marks the official end of the project, it often signals the beginning of an ongoing maintenance and operation phase. This phase may also include continued testing and improvement of the delivered product.

The Deliver phase is about ensuring a smooth handover and successful launch, setting the client up for ongoing success with the new system. Although the project officially concludes here, the relationship continues with potential ongoing support and refinement.

Applying the Process to Our Services

The Lyquix Project Process is designed to be flexible and adaptable, ensuring that it meets the unique needs of each of our service lines. While the core phases—Discover, Define, Design, Develop, and Deliver—remain consistent, the way we apply them varies depending on the specific nature of the services we provide. Below is an overview of how the process is tailored to each of our main service lines: Digital Experiences, Marketing Services, and Advisory.

Digital Experiences

Discover

• Information gathering
  • Questionnaires
  • Interviews
  • Research
  • Testing
  • Audit
• Goals setting
• Project scope
• Project schedule
• User personas
• Use cases
• System requirements
• Discovery brief

Define

• Site map
• User flows
• Content structure and inventory
• Content connections
• Wire frames
• System architecture

Design

• Completed designs
• Processed images
• Design notes
• Handover to development
• System design

Develop

• Assist the development team
• Design review
• Infrastructure
• CI/CD (code repository, deployment)
• 3rd party services and accounts
• Frontend
• Backend
• Integrations
• Migrations
• Testing
• Reviews and demos

Deliver

• Launch
• Deliver files and credentials
• Training

Marketing Services

Coming soon!

Advisory

Coming soon!